COVID-19 POLICIES

Physical Distancing

  1. Customers must be informed of new capacities for each room and lobbies.
  2. When booking studio rooms, staggering times 30 minutes between each time must be enforced. 
  3. All employees must understand and enforce all COVID-19 safety related signage.
  4. All bookings must be made 30 minutes in advance.
  5. When there are two people during a shift, they are responsible for delegating cleaning and receptionist responsibilities.

Cleaning and Sanitizing

  1. All employees and customers who enter the building must wear a mask during all working hours.
  2. All customers must wear a face covering throughout their entire duration of their visit at Madilyn Clark Studios which includes their time in each individual studio space.
  3. The business will supply employees with the proper PPE materials.
  4. Employees are able to wear whatever PPE not provided by the business as long as they follow the CDC guidelines.
  5. Every employee is expected to follow and complete a cleaning list for each area:
    1. Studios A, B, C, D, E
    2. Music Room
    3. Front Lobby 
    4. Lobbies D, E
    5. Offices
    6. Bathrooms
  6. Every cleaning list must be logged and maintained in each area every day.
  7. In the case of a customer contracting COVID-19 is brought to the businesses attention, the affected area must be closed off for 24 hours, windows must be opened, and A/C must be turned off until a deep cleaning is completed.
  8.   Employees are responsible for cleaning/sanitizing the area that they are vacating throughout the day.

Employee Health and Personal Hygiene 

  1. Employees must sign a statement that they have not experienced any COVID-19 related symptoms within 14 days prior to returning to work.
    1. If an employee is experiencing symptoms, they must remain home for at least a 3 day period without the need of medication before they can return to work.
      1. Symptoms relating to COVID-19 are, but not limited to fever, cough, and shortness of breath.
  2. In the case of an employee testing positive for COVID-19, they must self-quarantine for 14 days and may not return to work until they show documentation that they are negative for the disease. 
    1. All other employees are expected to test for the disease before returning to work.
  3.  In the case of an employee showing symptoms of COVID-19 they will be sent home with pay for their entire shift.
  4. Employees are responsible for maintaining their personal hygiene that is not limited to:
    1. Washing hands for 20 seconds before and after using gloves, using the bathroom, eating, sneezing, or blowing one’s nose.
    2. Avoid touching eyes, face, mouth, etc.
    3. Do not use others personal phones.
    4. Clean frequently touched surfaces such as business phones, keyboard, arm chairs and remotes.

Facility Safety

  1. All temperatures of employees working will be taken and logged before each shift.
  2. Floor fans will not be permitted during COVID-19 reopening procedures.
  3. Inventory of all cleaning supplies and receipts will be kept in a file.
  4. Only customers intending to use the business’ studio space are allowed to be present in the rooms. Visitors must wait in cars or outside if there is a maximum capacity in the lobbies.
    1. Pets are not allowed during this time of COVID-19 re-opening procedures.
  1. New information or updates to the business as it relates to COVID-19 will be posted on the main lobby information table. 

Customer Expectations

  1. Employees are responsible to maintain safety and protocols signs throughout the business.
  2. Cleaning and sanitizing materials will be in each studio room for customer use.
  3. There will be no penalty cost to customers who cancel due to being ill.
    1. Customers may reschedule or the 48 hour cancellation policy will be waived.
  4. At the time of booking, employees must ask customers and their party if they are showing any signs of COVID-19 related symptoms. 
  5. In the case of a customer showing signs of COVID-19 related symptoms prior to their booking they will be asked to reschedule and will not be permitted.

Employee Support

  1. All employees will be trained and informed of any new policies, procedures, and updates of  COVID-19 pertaining to the business in writing.
  2. All employees’ contact information will be kept in a log.